UNIMATCHABETA
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Safety & trust

Boundaries first. Then trust.

Fake profiles, harassment, being spotted by people you know — we answer each in turn: how verification, anonymity, privacy and reporting work in Unimatcha today, and the lines we won't cross with your data.

Illustrative preview

01Student verification

Every badge, checked by a person.

Anyone can sign up with any email, and verification is never required. If you choose to verify, upload a photo of your student card and confirm your university email with a six-digit code. A person reviews it, and once it’s approved your school badge appears next to your name.

  • The badge shows the school you were verified at. Changing the school on your profile doesn't move it.

  • Verified students can join in on other schools' walls; without it, other campuses are read-only. Your own campus wall is open either way.

  • Not everyone is verified, so look for the badge. It's a signal — not a background check.

  1. Card photo
  2. Email code
  3. Human review
  4. Badge on
Student Verification

Student ID Card

Upload a clear photo of your student ID — an admin will review it.

School Email

Verification Code

In review

A reviewer checks your card photo and school email. The result arrives in Notifications.

Campus verification approved Your campus verification has been approved: UCL. The school badge now shows on your profile.

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02Anonymity

Anonymity protects you — not abuse.

Post or comment anonymously and other students see a random alias with a Mochii avatar — never your name, profile or photos. But anonymity is between you and other students, not between you and us: anonymous posts stay linked to an account on our side, so we can act when someone crosses the line.

  • Anonymous posts can carry a verified school badge — never an identity. Anonymous comments carry no badge at all.

  • Content that breaks the rules comes down whether it's anonymous or not — and serious cases are handled at the account level.

  • An anonymous author can't be blocked — there's no profile to block. Report the post instead.

Noble Hare 2h ago

Could the main library stay open 24/7 during exams? Asking for my sleep schedule.

1864
Name Profile Photos hidden from other students
Linked account acct_7f3c…e21 Never shown to students Take downAct on account

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03Profile privacy

Blurred means never sent.

Three switches in Settings decide what your profile shows to people you haven't confirmed with: your basic info, your posts and your photo collection. All three are on by default. Blurred profile content never leaves our server — their phone only gets a placeholder to draw. The one exception is the match card: your weekly match sees your match details (school, interests, bio and so on).

Settings → Privacy → Profile visibility

Who's looking at your profile?

A 48-hour match sees the same blur as everyone else. Only confirmed partners and friends see everything — and your real name only appears after you both confirm.

Some people strip the blur with developer tools. What would they find? Only placeholder text — the real details never reached their phone.

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What their phone receives Illustrative
{
// always sent
"nickname": "Alex",
"signature": "…",
"school": "UCL",
"verified": true,
// basic info
"age": 20, "mbti": "ENFJ",
"city": "London",
"major": "Architecture",
"interests": ["Photography", "Jazz", …],
Not sent · never leaves our server
// posts
"posts": [ 12 items ],
Not sent · never leaves our server
// photos
"photos": [ 4 items ],
"cover": "cover.webp",
Not sent · never leaves our server
// confirmed only
"realName": "Alex Chen"
Not sent · only after you both confirm
}

04Reporting

Every report is read by a person.

Posts, comments and people can all be reported. A post several people report is hidden automatically until we've checked it. The outcome lands in your Notifications.

  1. Tap ··· on a post, press and hold a comment, or open a chat's details.

  2. A quick check first, so nobody reports by accident. Repeated false reports can limit the reporter's own account.

  3. Spam, harassment, explicit content, false information — a line or two is enough, and it's optional for posts and comments.

  4. It goes to the Unimatcha team and is reviewed by hand. Student unions can also moderate their own campus wall.

  5. When it's been handled, you get a notification. We don't put a clock on it — we'd rather get it right.

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05Blocking

Block. No explanation owed.

Blocking takes effect straight away, and quietly — they aren't notified. Change your mind any time in Settings → Blocked Users.

Once blocked:

  • Their posts and comments disappear from your Square.
  • Your profile closes to them.
  • You'll never be matched with each other — in either direction.
  • Neither of you can add the other.

06Your data

Five hard lines on your data.

These aren't slogans — they're how the product works today. The full terms are in our Privacy Policy.

  1. / 01

    Never sold

    Your profile, questionnaire and activity are never sold to anyone.

  2. / 02

    No match scores

    We don't score people, and we never show anyone a "match score". A reveal is a person, not a number.

  3. / 03

    Answers stay with us

    Match reasoning and questionnaire data stay on our servers, readable only by the matching service — never handed to third parties.

  4. / 04

    A blurred profile is never sent

    What you blur on your profile isn't hidden behind a filter on their screen — it never leaves our server. The match card is the one exception: your weekly match sees your match details.

  5. / 05

    Leave whenever you like

    Delete your account right in the app — Settings → Delete account, confirm with your password — and it takes effect straight away. Personal data is erased within 30 days, as our Privacy Policy sets out, except where the law requires us to keep it.

Community rules

The red lines are short.

  • Harassment and personal attacks
  • Discrimination and hate
  • Impersonation
  • Sharing someone's private information
  • Spam and ads
  • Scams and false information
  • Explicit content
  • Asking for money

Before you meet

Meeting up?
Go at your pace.

  1. 01Keep it in the app at first

    Chat in Unimatcha until you trust them. Moving elsewhere too early makes it harder for us to help.

  2. 02Take your time

    There's no rush. Be wary of anyone pressuring you to meet right away.

  3. 03Meet somewhere public

    For a first meeting, pick a busy campus spot or café in the daytime.

  4. 04Tell a friend

    Share who, where and when with a friend or flatmate, and check in during.

  5. 05Get there on your own

    Travel there and back independently, so you can leave whenever you like.

  6. 06Never send money

    No genuine match asks for money, gift cards, bank details or crypto. Report it.

  7. 07Trust your instincts

    If something feels off, it probably is. You never owe anyone a meeting or a reply.

  8. 08Report and block

    Any time, starting from the ··· menu.

Something wrong? Tell us.

In the app, go to Settings → Report a Problem. Or email us — put “Safety” in the subject line.

contact@unimatcha.ai Safety questions in the FAQ

In immediate danger? Contact local emergency services first — 999 in the UK.