可接受使用政策
可接受使用政策
最近更新：2026-10-28
本政策说明在 Unimatcha（下称「抹茶」「我们」）上哪些事可以做、哪些不可以做。它是《用户协议》的一部分，展开了协议第 3 条「行为规范」；两者不一致时，以更严格的一方为准。
1. 适用范围
本政策适用于所有使用抹茶的人和组织：用户、学生会与社团等活动主办方、赞助商，适用于 App、网页版和官网上的全部功能——匹配、聊天、校园墙、活动与门票、Mochii 助手和付费。
2. 最低年龄
抹茶仅向年满 18 周岁的在校大学生开放。未满 18 周岁者不得注册或使用任何功能；不得为未成年人注册账号，也不得以任何方式联系、引诱或接触未成年人。发现未满 18 周岁的账号，我们会停用并删除其信息。
3. 人口贩卖与儿童性剥削
以下行为零容忍，一经发现立即封禁账号、保全证据并向执法机构报告：
- 人口贩卖或性贩卖，包括招募、运送、藏匿或控制他人从事性交易、强迫劳动或其他剥削；
- 提供、购买或撮合性交易与「陪伴」类商业服务；
- 任何涉及儿童的性剥削或性虐待，包括儿童性虐待材料（CSAM）、诱骗（grooming）与性勒索；
- 协助、教唆或鼓励任何形式的虐待或剥削。
4. 性暴力与露骨性内容
性暴力零容忍。禁止任何形式的性暴力，包括：未经同意的性侵犯或性接触、性胁迫（以威胁、施压、欺骗、利用醉酒或其他方式迫使他人发生性行为）、性勒索，以及暴力性威胁或以性暴力相威胁。在平台上组织、策划、宣扬或美化性暴力同样禁止。相关账号会被立即封禁、证据被保全，并在适用时报告执法机构。
露骨性内容与以性为目的的互动一律禁止，适用于个人资料、照片、帖子、评论、聊天、语音、视频与其他所有媒体，即使双方都是成年人、彼此同意，也不例外。包括但不限于：裸露或露骨的性图像与视频、性行为描写、「裸聊」或交换私密影像、索要或提供性服务，以及以寻求性接触为目的的约见。抹茶的匹配与聊天用于认识人、建立关系，不用于寻找性行为。
5. 禁止发布的内容
- 涉及未成年人的任何性内容，或以任何方式性化未成年人；
- 色情与露骨的性内容（即使双方同意），以及未经对方同意分享的私密影像（见第 4 条）；
- 暴力威胁、宣扬或美化暴力、恐怖主义与极端主义内容，以及鼓励自残或自杀的内容；
- 基于种族、民族、国籍、宗教、性别、性取向、残障等特征的仇恨与歧视；
- 他人的个人信息（真实姓名、住址、电话、证件、课表、行踪等），以及试图把匿名内容与真实身份关联起来的内容；
- 虚假信息、伪造的截图或证明，以及侵犯他人著作权、商标或其他权利的内容；
- 违禁品、毒品、武器的交易或推广，以及其他违法内容。
6. 禁止的行为
- 骚扰、跟踪、威胁、人身攻击，或在对方拒绝后继续纠缠；
- 冒充他人、使用虚假身份或他人的学生证件通过认证；
- 诈骗：包括「杀猪盘」、索要钱财、诱导转账或投资、骗取验证码与账号；
- 广告、引流、刷屏、批量注册，以及买卖、出借或共享账号；
- 未经许可抓取、爬取或批量下载平台数据与其他用户的资料；
- 干扰匹配算法或服务运行：自动化脚本、多开、刷量、攻击或探测我们的系统、绕过限制与封禁；
- 利用平台招募或从事商业性服务、性交易，或任何违法活动。
7. 付费与交易
- 只能使用你本人有权使用的支付方式；禁止使用盗刷、被盗或未经授权的银行卡与账户；
- 禁止以恶意拒付、虚假争议或滥用退款的方式获取方糖、门票或其他权益；
- 方糖只能在本账号内使用，禁止转让、出售或用于站外交易；
- 门票仅限本人或主办方允许的方式使用，禁止加价倒卖或伪造；
- 赞助商与主办方须如实描述活动和权益，不得发布误导性的价格或承诺。
疑似欺诈的付款可能被拦截、退款或撤回相应权益，必要时我们会配合支付机构与执法机构的调查。
8. 主办方与赞助商
- 活动须真实、合法，并符合所在学校与场地的规定；
- 只能为举办活动收集参与者的必要信息，不得另作他用或转交第三方；
- 活动取消或变更须及时通知参与者，并按规则处理退款。
9. 举报
帖子、评论和用户都可以在应用内举报。每一条举报都由人工审核，处理结果会通过「通知」告诉你。遇到人身安全的紧急情况，请先联系当地警方（英国 999，中国大陆 110）。也可以写信到 contact@unimatcha.ai。
10. 处置
- 视情节，我们可能删除内容、警告、限制功能、暂停或永久封禁账号，并撤回通过违规获得的权益；
- 匿名内容同样接受审核与处置，匿名不豁免规则；
- 涉及违法犯罪或人身安全的，我们可能依法向有关机构报告，做法见《执法请求政策》；
- 对处置有异议，可以写信到 contact@unimatcha.ai 申诉。
11. 变更与联系
本政策如有重大变更，我们会在应用内与官网提前通知。有任何疑问，请联系 contact@unimatcha.ai。
ACCEPTABLE USE POLICY
Acceptable Use Policy
Last updated: 2026-10-28
This policy sets out what you may and may not do on Unimatcha ("we", "us"). It forms part of our Terms of Service and expands on section 3, "Rules of conduct"; where the two differ, the stricter one applies.
1. Scope
This policy applies to everyone who uses Unimatcha — users, event organisers such as student unions and societies, and sponsors — across the app, the web app and this website, including matching, chat, the campus wall, events and tickets, the Mochii assistant and payments.
2. Minimum age
Unimatcha is only open to current university students aged 18 or over. Anyone under 18 may not register for or use any feature. You may not create an account for a minor, or contact, lure or approach a minor in any way. If we find an account belonging to someone under 18, we close it and delete its data.
3. Human trafficking & child sexual exploitation
We have zero tolerance for the following. Accounts are banned immediately, evidence is preserved, and we report to law enforcement:
- Human or sex trafficking, including recruiting, transporting, harbouring or controlling anyone for commercial sex, forced labour or other exploitation;
- Offering, buying or arranging commercial sex or paid "companionship" services;
- Any sexual exploitation or abuse of children, including child sexual abuse material (CSAM), grooming and sextortion;
- Aiding, abetting or encouraging abuse or exploitation of any kind.
4. Sexual violence & sexually explicit content
Zero tolerance for sexual violence. Sexual violence of any kind is prohibited, including non-consensual sexual assault or sexual contact, sexual coercion (pressuring, threatening, deceiving, or exploiting intoxication or any other means to force someone into sexual activity), sextortion, and violent sexual threats or threats of sexual violence. Organising, planning, promoting or glorifying sexual violence on the platform is also prohibited. Accounts involved are banned immediately, evidence is preserved, and we report to law enforcement where appropriate.
Sexually explicit content and sexually driven interactions are strictly prohibited across all profiles, photos, posts, comments, chat, voice, video and any other media, even when both people are consenting adults. This includes, but is not limited to, nudity or sexually explicit images and video, descriptions of sexual acts, sexting or exchanging intimate images, soliciting or offering sexual services, and arranging meetings for the purpose of sexual contact. Unimatcha's matching and chat are for meeting people and building relationships, not for seeking sexual encounters.
5. Prohibited content
- Any sexual content involving minors, or sexualising minors in any way;
- Pornographic or sexually explicit content (even if consensual), and intimate images shared without consent (see section 4);
- Threats of violence, content promoting or glorifying violence, terrorism or violent extremism, and content encouraging self-harm or suicide;
- Hate or discrimination based on race, ethnicity, nationality, religion, sex, gender, sexual orientation, disability or similar characteristics;
- Other people's personal information (real name, address, phone number, ID documents, timetable, whereabouts), and any attempt to link anonymous content to a real identity;
- False information, forged screenshots or documents, and content that infringes copyright, trade marks or other rights;
- Selling or promoting prohibited goods, drugs or weapons, and any other illegal content.
6. Prohibited conduct
- Harassment, stalking, threats or personal attacks, or continuing to contact someone after they have said no;
- Impersonation, fake identities, or using someone else's student credentials to get verified;
- Scams — including romance and "pig-butchering" scams, asking for money, pushing transfers or investments, or phishing for codes and accounts;
- Advertising, diverting users off-platform, spam, flooding, bulk registration, and buying, selling, lending or sharing accounts;
- Scraping, crawling or bulk downloading platform data or other users' profiles without permission;
- Interfering with matching or the service: bots and automation, multiple accounts, inflating activity, attacking or probing our systems, or evading limits and bans;
- Using the platform to recruit for or offer commercial or sexual services, or for any illegal activity.
7. Payments & transactions
- Only use payment methods you are authorised to use; stolen, compromised or unauthorised cards and accounts are prohibited;
- Do not obtain sugar cubes, tickets or other benefits through fraudulent chargebacks, false disputes or refund abuse;
- Sugar cubes can only be used within your own account — they may not be transferred, sold or traded off-platform;
- Tickets may only be used by you or as the organiser allows; reselling them above face value or forging them is prohibited;
- Sponsors and organisers must describe events and benefits accurately and must not publish misleading prices or promises.
Payments that appear fraudulent may be blocked or refunded and the related benefits withdrawn, and we may cooperate with payment providers and law enforcement in any investigation.
8. Organisers & sponsors
- Events must be genuine, lawful and compliant with the rules of the university and the venue;
- Collect only the attendee information needed to run the event, and do not use it for anything else or pass it to third parties;
- Tell attendees promptly if an event is cancelled or changed, and handle refunds as the rules require.
9. Reporting
Posts, comments and people can all be reported in the app. Every report is reviewed by a person, and the outcome is sent to your Notifications. If someone's safety is at immediate risk, contact the local police first (999 in the UK, 110 in mainland China). You can also write to contact@unimatcha.ai.
10. Enforcement
- Depending on severity, we may remove content, issue warnings, restrict features, suspend or permanently ban accounts, and withdraw benefits obtained through a violation;
- Anonymous content is moderated all the same — anonymity does not exempt you from the rules;
- Where a crime or someone's safety is involved, we may report it to the relevant authorities as the law allows; see our Law Enforcement Requests policy;
- To appeal a decision, write to contact@unimatcha.ai.
11. Changes & contact
Material changes to this policy are announced in the app and on this website in advance. Questions: contact@unimatcha.ai.